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Bauchi water corporation holds consultative forum to address complaints

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BauchiIN a renewed effort to building customers’ confidence and carry them along in the ongoing urban water sector reform in the state following recent complaints by the consumers, Bauchi State Water and Sewerage Corporation (BSWSC) has commenced Stakeholders consultative forum meetings with different segments of the public.

While addressing one the meetings, Managing Director of BSWSC, Engineer Aminu Aliyu Gital said the stakeholders’ engagement meeting was organized as part of planned efforts from the Government of Bauchi state to improve water supply and sewerage services to the urban populace.

Aliyu Gital said that “BSWSC through the World Bank Assisted Third National Urban Water Sector Reform Project (NUWSRP 3) is implementing reforms aimed at ensuring effective, efficient and sustainable service delivery”.

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He further disclosed that the Board and Management of the Corporation are making intensive efforts to achieving operational viability and boosting the capacity of BSWSC to provide quality and uninterrupted services to the public, stressing that, “we cannot do it alone, we recognized the need to effectively engage you in our efforts to improve our services”.

The MD, while commending the tremendous support the Corporation enjoys from the Stakeholders, said that it is hoped that at the end of the meetings a common platform for information sharing between the Corporation and Public would be established, to ensure service delivery to the public.

The meeting will also seek to achieve ‘hands-on-responses’ from the public’s perspectives and also public inclusion in decision-making process of the Corporation.

The five-day meeting will attract Stakeholders from market associations, public toilet operators, car wash associations, community/religious leaders, professional associations and civil society organisations.

The Stakeholders Consultative Forum is expected to meet with over 750 participants from different strata of the general public and is expected to end by next week Saturday.

The post Bauchi water corporation holds consultative forum to address complaints appeared first on Tribune.

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