By Lawani Mikairu
Dana Air has bagged the prestigious Leadership Brand of the year 2016 award, held recently in Abuja. According to the organisers, Leadership Newspapers, Dana Air got the award for “successfully pulling through the harsh operating environment, its consistency, and creating a brand synonymous with customer satisfaction in the ever challenging aviation sector”.
L-R: Minister of Defense, Mansur Mohammed Dan Ali and Mr. Kingsley Ezenwa during the presentation of Leadership Brand of the Year Award 2016 to Dana Air
Meanwhile the airline has introduced a special fare for the National Youth Services Corp, NYSC, members and students as part of its broad corporate social responsibility and to complement the efforts of their parents and the government in this regard.
Communications and Media Manager of Dana Air, Kingsley Ezenwa, told newsmen at the award: “We want to appreciate Leadership Group for this award. It just shows that people appreciate the effort we have put in to offer the best of services to our teeming guests.
“We are unrelenting in our determination to ensure that our on-time performance remains unrivaled, and continue to offer our customers the best of in-flight and customer service. This is a clear nod for us to do more and we won’t disappoint.”
On the recently released AIB report, Ezenwa said: “We have received the report and I am happy to tell you that the recommendations have been implemented since 2013. “We have also passed rigorous audits conducted by a couple credible organizations including the Flight Safety Group – The foreign partners of the Nigerian Civil Aviation Authority and the International Air Transport Association.
“We have gone beyond the recommendations and we set an enviable standard that we review on a daily basis. Let me also mention that last year, in furtherance of our efforts to continue to recruit qualified Nigerian Pilots, we turned down the employment of some Pilots who didn’t meet the standards we have set even after their training. The investment in their training didn’t really matter to us but the standard that we have set.”