Eight tips to protect you from ATM scams

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Having highlighted five common ATM scams above, here are eight tips on how you can avoid being a victim. Knowledge, they say, is power:

  1. Get in the habit of using the same ATM machine for your transactions. Become familiar with it and be able to recognise changes to the machine.
  2. Use ATM machines inside banks rather than on the street where they’re easier for thieves to access.
  3. If you’re visiting an unfamiliar ATM machine that is not inside a bank, examine it carefully for devices. Card or cash trapping devices need to be glued or taped to the card reader or cash dispenser. Look for ‘extra’ cameras beyond the basic and generally obvious ATM security camera.
  4. Never rely on the help of strangers to retrieve a confiscated card.
  5. Never use an ATM machine when other people are lingering.
  6. Report confiscated cards immediately. If you can, don’t leave the machine. Instead, call the bank from the ATM where your card was taken using a cell phone.
  7. Don’t use ATM machines with extra signage or warnings posted on the machine.
  8. Never follow a link in a supposed bank email notice. If you are wondering if your bank has really contacted you via email, then close the email and directly type your bank’s website address into your browser. Visit your account and look for update notices directly on your account or bank’s website. The email is almost always a phishing scam.

While ATM theft isn’t going to go away, the Global ATM Security Alliance reports that just .0016 per cent of all ATM transactions worldwide are affected by crime or fraud. Additionally, with a little bit of care and attention, you can avoid these scams and keep your money.

For more information on how to keep your bank account safe from predators, contact your bank.

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