Guaranty Trust Bank Plc has won six awards at this year’s Electronic Payment Incentive Scheme (EPIS) awards organised by the Central Bank of Nigeria (CBN) and the Nigeria Inter-bank Settlement System (NIBSS).
The lender also had the highest number of the total awards presented to the financial institutions, Fin-techs, merchants and other stakeholders in the electronic payment incentive scheme.
The EPIS Efficiency awards was established to recognise and celebrate financial institutions, merchants and other stakeholders at the forefront of driving electronic payment in Nigeria. Among the awards won by GTBank are the Best Customer Experience Award (Electronic Payment Platform Experience). The lender won in this category for achieving the highest level of overall customer satisfaction in the delivery of electronic payment services to customers.
It also won the Cashless Driver: Instant Payments for its outstanding performance in recording the highest transaction count on the NIBSS Instant Payments (NIP) Platform and the Cashless Driver: Point of Sale (POS) Issued Cards’ Transactions for having the highest Point of Sale (PoS) transaction count on the National Central Switch with Issued Payment among others.
GTBank also won the award for Instant Payments Transaction Efficiency; for achieving the highest transaction count in Point of Sale (PoS) terminals through the National Central Switch (NCS) Platform, the Point of Sale Card Transaction Efficiency; for the Bank’s outstanding performance in recording the highest level of efficiency in card payments on POS terminals connected to the National Central Switch and the award for the Electronic Data Rendition Compliance and Integrity for the Bank’s outstanding performance in ensuring customer data integrity and compliance to CBN mandated submissions.