LASACO Assurance Plc has received the ISO 9001:2015 from the Standards Organisation of Nigeria, the representative of the International Organisation for Standardisation in Nigeria.
The insurance company, one of first to receive the certification of the earlier NIS ISO 9001:2008 in the country, said it was found worthy of the coveted rating because of its quality management system and priority for customer satisfaction.
LASACO, in a statement on Tuesday, said the certification was in line with the company’s goal of delivering high quality services which had over the years endeared it to the public, making it a key player in the dynamic insurance sector of the country’s economy.
“The International Organisation for Standardisation, a global entity known for helping companies develop quality-based management systems that focus on risk-based thinking and accountability, designed a group of quality management standards that are tailored towards meeting the needs of customers,” it stated.
The certification of the Quality Management System Standards has therefore conferred the global status on LASACO Assurance with other international organisations certified in like manner all over the business world.
The latest standards, adopted in 2015, which LASACO Assurance is currently certified, was designed to help improve communications, efficiency, implementation of continuous improvement and, ultimately, higher customer satisfaction.
The Managing Director/Chief Executive Officer, LASACO, Mr. Segun Balogun, said, “The achievement aligned with the company’s vision of leveraging our compliance and quality of service across all of our markets to provide our clients with the highest quality of service possible. As we continue to foster a commitment to client satisfaction, we are very proud of this achievement, which underscores our drive for excellence.”
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